Effective Date : 20-5-2025

Company Name : Salviali

Website: https : //salviali.com/

At Salviali, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, make a purchase, or interact with our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Information We Collect

We may collect and process the following personal data:

• Identity Data – your name, username or similar identifier
• Contact Data – your billing and delivery address, email address, and phone number
• Financial Data – payment card details (processed securely via third-party payment providers)
• Transaction Data – details of purchases and interactions with our website
• Technical Data – IP address, browser type and version, time zone, operating system, and platform
• Usage Data – information about how you use our website, products, and services
• Marketing and Communications Data – your preferences in receiving marketing from us

We do not collect any special categories of personal data (such as health, race, or religious beliefs).

2. How We Use Your Information

We use your personal data for the following purposes:

• To fulfil your orders and manage your customer account
• To communicate with you about your order or customer service enquiries
• To improve and personalise your experience on our website
• To send you marketing communications (only if you have opted in)
• To comply with our legal obligations and protect our legal rights

We rely on the following lawful bases under UK GDPR:

• Performance of a contract – e.g. to process your order
• Consent – e.g. for email marketing (where required)
• Legitimate interests – e.g. to improve our services and prevent fraud
• Legal obligation – e.g. for tax and compliance purposes

3. Sharing Your Information

We will not sell or rent your personal information.
We may share your data with trusted third parties who help us operate our business, such as:

• Payment processors (e.g. Stripe, PayPal)
• Delivery and logistics partners
• IT and website support providers
• Marketing and email service platforms (only with your consent)

All third-party providers are required to comply with data protection law and only process your data on our instructions.

4. Data Security

We take data security seriously and use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include encryption, secure servers, and access controls.

5. How Long We Keep Your Data

We will retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, tax, and accounting requirements. After this period, your data will be securely deleted or anonymised.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)
• Request a copy of your data in a commonly used format (data portability)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@salviali.com.

7. Cookies

Our website uses cookies to distinguish you from other users, enhance functionality, and improve your browsing experience. You can manage cookie settings via your browser or our cookie banner when you first visit our site. For more details, please refer to our Cookie Policy.

8. Third-Party Links

Our website may include links to third-party websites or services. Once you leave our site, we are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle
your data, please contact us:

Salviali Integrated Medicine

Email : info@salviali.com

Phone : 01183776630

Address : Reading, UK

You also have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data has not been handled properly.